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"Super convenient hotel for a stay and visit Nagano. The hotel is connected to the Nagano train station and mall, with supermarkets and loads of restaurants to choose from. It’s a great spot to visit the city, as well as to take the 70 bus to the Togakushi shrines (which I highly recommend!)"

"Had good staying experience. "

"Our stay at this location could not have been better! It was a 5 Star experience in all categories! We stayed in the suite with the open air onsen and it was amazing. The staff offered the best costumer service all throughout the hotel. The food was incredible for all meals, another 5 Stars! The owner of the establishment came and spoke with us on 2 separate occasions to make sure we were enjoying our stay. This place is a total gem if you are staying in the Nagano area. We will definitely be returning in the future!!! Domo arigato gozaimasu!!!"

"Shimaya is a great base to see the snow monkeys. Ichiro, the owner, is a wonderful person who will help you realize your dreams. Highly recommended!!"

"Beautiful scene! "

"Location is very good and staff are good and helpful "

"My family enjoyed our stay at Hotel Tsubakino. We had a traditional Japanese room with a mountain view. The sunset views from our room were very nice. We also enjoyed the private onsen both nights of our stay. The temperature of the water fluctuated so the second night it was really hot and we were unable to stay in the water long. We had both the Japanese breakfast and the western breakfast. The Japanese breakfast was very impressive and it was tasty - although a bit much for the morning for our kids. So we tried the western breakfast on our second morning. It was good too. Beds were comfortable and the service was attentive and helpful. We came for the snow monkey park and while the snow monkeys didn't show up on the day we were there, I'm still happy we visited this beautiful mountain town. Would also recommend Sushiya for dinner. "

"Such a lovely Ryokan, the staff were all so kind and nice. Super friendly! Explained everything so well and offered pick up from a nearby train station and drop off at local monkey park. The baths were all so different and the vibes were really good. Would definitely go again! I'd recommend everyone to go if you want to stay in the area."

"Incredible service and an absolutely amazing hotel. The staff were amazingly attentive and helpful, provided transport for us to see the monkey park and get us back to town in time for our train back. The evening meal was absolutely incredible and such a lovely experience, and the Onsen was outstanding. We loved our stay and would definitely stay again with absolutely no hesitation."